Background history on ownership of the Estate and identifying the major problems – movement, blocks unable to take the movement and cracking in the balcony walls. Property not registered with the NHBCC because not for sale at the time it was built. Water penetration remedies. Support columns on some parts of the estate. Builders could not use the lifts. Rate reduction – letter to Lambeth from all tenants. Query from resident – was there a ten year guarantee? Have Lambeth taken out insurance to cover structure?